Facing GST hurdles, telecom firms are investing INR 300 crore to upgrade IT and billing systems for better revenue separation.
The telecommunications sector is currently confronting significant concerns regarding adherence to Goods and Services Tax (GST) regulations and the associated technical complexities following the implementation of GST. Telecom operators are making substantial financial commitments to revamp and reconfigure their existing IT and billing infrastructures. This extensive overhaul aims to facilitate the straightforward segregation of revenues derived from various sources, such as roaming services, termination fees, and interconnect charges. Industry experts estimate the expenses for such comprehensive system upgrades to be approximately INR 300 crore. This development was highlighted in a report by Economic Times.